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How long does shipping take?

Shipping times vary based on your location. Domestic orders typically arrive within 3-7 business days, while international shipments may take 7-14 business days. You’ll receive tracking information once your order has been dispatched.

How long will it take to ship my order?

Siparişler mümkün olan en kısa sürede işlenir ve gönderilir. Yurt içi gönderiler genellikle birkaç gün içinde ulaşırken, uluslararası siparişler varış noktasına bağlı olarak biraz daha uzun sürebilir. Siparişiniz gönderildikten sonra takip bilgilerini alacaksınız.

What are the sizing specs of my order?

Each product has its own sizing details listed on the product page. For jewelry, we provide measurements for each item, including ring sizes, necklace lengths, and bracelet dimensions. For bags and other accessories, we include the exact dimensions in the product description to ensure a perfect fit. If you're unsure, feel free to reach out, and we'll be happy to assist!

I'm having issues placing an order.

If you’re having trouble with your order, please double-check that all your information is correct. If the issue continues, feel free to contact our customer support team.

I'd like to return or replace my order.

We’re here to help! If you’d like to return or replace an item, please contact us within 14 days of receiving your order. Ensure the item is unused and in its original condition. For more details, please review our Return Policy or reach out to our support team—we’ll guide you through the process.

I'd like to cancel my order.

We understand plans can change! To cancel your order, please contact us as soon as possible. If your order hasn’t been processed or shipped yet, we’ll be happy to assist with the cancellation. For orders already shipped, you may need to initiate a return once it arrives. Feel free to reach out to our support team for assistance.

Couldn't find your answer?

We're here to help! If you couldn't find what you're looking for, feel free to get in touch with us directly. Visit our Contact Us page to send us a message, and we'll get back to you as soon as possible. Your questions matter to us!